Shipping Policy

Last Updated: May 2026

At Elite Canvas Co., we are committed to delivering premium-quality wall art safely and efficiently. Please review our shipping policy below for information regarding processing times, delivery estimates, and shipping procedures.

Order Processing

All orders are carefully processed and prepared before shipment.

• Processing Time: 2–5 business days
• Orders are processed Monday through Friday, excluding holidays.
• You will receive an order confirmation email immediately after placing your order.
• Once your order has shipped, a tracking number will be sent via email.

Shipping Times

Estimated delivery times may vary depending on your location.

United States

Standard Shipping: 5–10 business days

Canada

Standard Shipping: 7–14 business days

International Orders

Standard Shipping: 10–20 business days

Please note that delivery times are estimates and may be affected by carrier delays, customs processing, weather conditions, or peak holiday seasons.

Shipping Costs

Shipping rates are calculated at checkout based on your delivery location and order size.

We may offer free shipping promotions from time to time. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.

Damaged or Lost Packages

We take great care in packaging every order. If your package arrives damaged:

• Take clear photos of the damaged packaging and product.
• Contact our support team within 48 hours of delivery.
• Include your order number and photos in your email.

If your package is lost in transit, please contact us and we will work with the shipping carrier to resolve the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Elite Canvas Co. is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses. Additional shipping charges may apply for returned packages requiring reshipment.

Customs, Duties & Taxes

For international orders, customs duties, taxes, and import fees may apply depending on your country's regulations.

These charges are the responsibility of the customer and are not included in product or shipping costs.

Contact Us

If you have any questions regarding your shipment or order status, please contact our customer support team.

Email: query@elitecanvasco.com

We appreciate your trust in Elite Canvas Co. and look forward to helping you transform your space with beautiful wall art.